Shipping

Your orders need usually 1-4 business days to be prepared and are delivered with USPS or UPS. Ground shipping takes usually 3-7 business days under normal circumstances depending on the recipients region (see delivery maps below). You’ll receive an email with a trackingnumber once your package is on its way. We recommend you follow the tracking to be aware of possible delivery alerts, especially around major holidays.

To avoid returns because of failed delivery attempts, please double check the recipient address and inform them that ‘something‘ is on the way when you send it without a personal message. In case the delivery will be returned to the sender (to BREADISTA), the customer is responsible for the new postage for a second shipping attempt.

Shipping to Canada – We ship with UPS and Fedex to Canada. As those shippings require custom papers, it may take up to 5 business days until the order will be shipped. PLEASE, to avoid any delays, provide phone numbers (sender AND recipient) during checkout as this is required by custom.

! Please note: Due to some unexpected circumstances (weather, holidays, economical issues,…), the carrier’s delivery time can take longer as usual. We’re not responsible for a delayed delivery based on carrier issues. In case you experience shipping delays, let us know and we’re happy to help with further steps.

According to USPS and UPS the national delivery times for our shipments from Los Angeles is as follows and must be seen as an estimated time:

Returns & Refunds

As we do offer and deliver food items we don’t accept returns. If you have any concerns or complaints to the delivered products, please don’t hesitate and contact us. We’re here to help and support you.

If in any case a refund will be applied, it will be issued to the card used for the initial payment. It can take up to 10 days until it shows up on your bank statement. The refunded amount will be reduced by 3%, the initial payment fee by the provider (currently: Stripe).